1. Voids & Refunds
  • API Docs Chile 🇨🇱
  • Online Payments
    • Release Notes
    • Card Payments
      • Request a card token
      • Create payment (tokenless)
      • Make a charge or deferred charge
      • Void a transaction
      • Refund a transaction
      • Request deferred options
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    • Card Async
      • Request a card async token
      • Init Transaction
      • Authorize payments
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      • Get Status
    • Async Card Recurring Charges
      • Request an async card recurring charge token
      • Init an async card recurring charge
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    • Chargebacks
      • Query chargebacks
      • Request chargeback export
    • Transfer In
      • Get Bank List
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      • Get Bank List
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      • Request a Transfer Out token
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      • Request a cash in token
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    • Smartlinks V2
      • Create a Smartlink
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    • Payment Button
      • Create a payment button
    • Analytics
      • Get transactions list v1
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      • Get subscription transactions
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  • API Raw Card Present Payments
    • Release Notes
    • Error Catalog
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    • Voids & Refunds
      • Refund a transaction
        POST
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        POST
    • Card information
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      • Check your webhooks
  • Kushki One
    • Cloud Services
      • Payment
        • Charge
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    • Local Services
      • Payment
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        • Abort
      • Search
        • Transaction Search — Online
        • Transaction Search — Local
      • Print
        • Create Print Job
        • Get Print Job Status
        • Print Job Webhook (inbound — implemented by your POS)
  • Appian - Submerchant Register
    • Submerchant Validation in Batch
    • Query submerchant status by requestId/submerchantId
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  • Schemas
    • RequestBodies
      • one-and-two-step-payment
    • documentType
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    • amount
    • Card
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BienvenidaPerú 🇵🇪México 🇲🇽Ecuador 🇪🇨Colombia 🇨🇴Chile 🇨🇱
BienvenidaPerú 🇵🇪México 🇲🇽Ecuador 🇪🇨Colombia 🇨🇴Chile 🇨🇱
  1. Voids & Refunds

Refund a transaction

POST
/pos/v1/refund
Refund service is available in the following countries:
🇨🇱 Chile
🇲🇽 Mexico
🇵🇪 Peru (Beta phase)
Refund a previously authorized transaction identified by its transaction_reference number. The transaction reference is provided when a charge is successful.
For partial refunds, it is necessary to send the amount object.

Cardless operations#

You can perform a refund without requiring the reading of the card. Below you will find out how you can carry out a cardless operation:
NOTE: You can also check the information for a cardless reauthorization, capture or void.
To perform an operation without a card it is required to send the omit_card field with the value of true in the request. The fields required for a cardless operation are the following:
PROPERTYTYPEAllowed values
amountObject
transaction_modeStringAuthorization
transaction_typeStringrefund
client_transaction_idString
transaction_referenceString
omit_cardBooleantrue
NOTE: Cardless operations are available for Visa and Mastercard credit and debit cards in Chile and Mexico. It is currently in Beta phase in Mexico and Peru.

Example of a cardless operation#

To perform a cardless operation, the omit_card field is sent with the value of true and then the other non-required fields are omitted:
{
    "amount": {
        "currency": "CLP",
        "iva": 0.0,
        "subtotal_iva": 0.0,
        "subtotal_iva0": 600
    },
    "transaction_mode": "Authorization",
    "transaction_type": "refund",
    "client_transaction_id": "6680eadc-6c8d-44aa-8ca0-18e061c1472a",
    "transaction_reference": "f2f29080-0214-42c0-95a5-77ecf3434cd7",
    "omit_card": true
}

Request

Header Params

Body Params application/json

Examples

Responses

🟢200OK
application/json
OK
Bodyapplication/json

🟠400Bad Request
🟠401Unauthorized
🟠412
🔴500Server Error
Request Request Example
Shell
JavaScript
Java
Swift
cURL
curl --location 'https://api-uat.kushkipagos.com/pos/v1/refund' \
--header 'Private-Credential-Id;' \
--header 'Content-Type: application/json' \
--data '{
    "amount": {
        "currency": "CLP",
        "iva": 0,
        "subtotal_iva": 0,
        "subtotal_iva0": 600,
        "tip": 0,
        "extra_taxes": {
            "airport_tax": 0,
            "iac": 0,
            "ice": 0,
            "travel_agency": 0
        }
    },
    "card_details": {
        "enc_tlv": "CE447A062C49774934E42A7F826668C0C478E38402C158062EE794C0E471B43EA8CE49C256C2C8B157526B0B2BE74FC23F65E18D4F52B99A1A0910E6CCD9B11A32D6D537E2B6E2B011C89569DE6A3D53318080BC77E0E70B398ED3083FD7366CCF8FB4DBF34A116E6D52CFBEF26371878D842034E5029EF62DF235D2C427F04102E451773D9E8975978917E3BC531327702967052E239F8C592734AE14688E603C52B858FC1D97B763AE623603F1475FFFB065EC07AF7A29",
        "pin_ksn": "FFFF4357486333600002",
        "reading_type": "ICC",
        "tracks": {
            "enc_track2": "283587285CE10278E7FA50AD5C97CFFE87F472C9FE6406F8",
            "track_ksn": "FFFF4357486333600002"
        }
    },
    "card": {
        "card_holder_name": "CUST IMP MC 103"
    },
    "contact_details": {
        "document_number": "",
        "document_type": "-1",
        "email": "",
        "first_name": "",
        "last_name": "",
        "second_last_name": "",
        "phone_number": ""
    },
    "pos_details": {
        "terminal_id": "PB04216R20537",
        "brand": "SUNMI",
        "location": {
            "latitude": -0.22480833333333333,
            "longitude": -78.487955
        },
        "model": "P2-EU",
        "version": "Kushki SunmiV1.1.26",
        "has_print": true
    },
    "country": "CHL",
    "is_deferred": false,
    "client_transaction_id": "6680eadc-6c8d-44aa-8ca0-18e061c1472a",
    "transaction_type": "refund",
    "transaction_mode": "Authorization",
    "is_cashback": false,
    "cvm_type": "none"
}'
Response Response Example
200 - GL - Refund a transaction
{
    "additional_amounts": {
        "account_type": "",
        "amount": 0,
        "amount_type": "",
        "card_type": "",
        "currency_code": "CLP"
    },
    "authorized_amount": 500,
    "cvm_type": "",
    "F11": "",
    "franchise": "PROSA",
    "kushki_response": {
        "code": "000",
        "message": "Approved or completed Successfully."
    },
    "message_fields": {
        "F38": "211039",
        "F39": "00"
    },
    "transaction_reference": "f35dfb98-3a41-4192-9e92-41d29ed12a81",
    "ticket_number": "111727462978861299",
    "transaction_status": "APPROVAL",
    "transaction_type": "Refund"
}
Modified at 2026-07-31 21:25:11
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