1. Chargebacks
Español
  • Español
  • English
  • Bienvenida
    • Home Page
  • Perú 🇵🇪
    • Kushki Developer Portal 🚀
    • Perú 🇵🇪
    • Libraries & SDKs (Online Payments)
      • Release notes
      • Mobile
        • Kushki Android
        • Kushki iOS 
        • Kushki iOS ARM Setup
      • Web
        • Kushki.js 🌐
        • kushki.js-hosted-fields
          • kushki.js Hosted Fields
          • Guía de migración a Kushki.js 2.0
          • Antifraud
            • Interfaces
              • SecureInitRequest
              • SecureInitResponse
              • SiftScienceObject
            • Methods
              • requestInitAntiFraud
              • requestSecureInit
              • requestValidate3DS
          • Card
            • CarApplePay interface
              • ICardApplePay Interface
            • Card-Interface
              • ICard Interface
              • ICardSubscriptions Interface
            • Errors
              • Error list
            • Interfaces
              • Amount
              • ApplePayGetTokenOptions Interface
              • ApplePayOptions Interface
              • ApplePayPaymentContact
              • AppleTokenResponse
              • BrandByMerchantResponse Interface
              • CardFieldValues
              • CardInfo
              • CardOptions
              • CardTokenResponse
              • DeferredByBinOptionsResponse
              • DeferredInputValues
              • DeferredValuesResponse
              • DeviceTokenRequest
              • Field
              • FieldInstance
              • Fields
              • FieldValidity
              • FormValidity
              • MasterCardBrandingRequest
              • SecureDeviceTokenOptions
              • Styles
              • TokenResponse
              • VisaBrandingRequest
            • Methods
              • initApplePayButton
              • initCardToken
              • initSecureDeviceToken
              • requestBrandsByMerchant method
              • requestDeviceToken method
              • requestInitCardBrandingAnimation
            • Types
              • CssProperties
              • Currency
              • FieldTypeEnum
          • Card Payouts
            • Card Payouts Interface
              • ICardPayouts
            • Enumerations
              • Enumeration `InputModelEnum`
            • Errors
              • Errors
            • Interfaces
              • CardPayoutOptions
              • CardPayoutSubscriptionTokenResponse
              • CardPayoutUniqueTokenResponse
              • Field
              • Fields
              • FieldValidity
              • Interface FormValidity
              • Interface `Styles`
            • Methods
              • initCardPayoutToken
            • Type Aliases
              • CardPayoutTokenResponse
              • InputTypeEnum
            • Types
              • CssProperties
          • Kushki
            • Methods
              • init function
              • requestBankList function
              • requestCommissionConfiguration function
            • Classes
              • KushkiError
            • Interfaces
              • CommissionConfigurationRequest
              • IKushki
              • KushkiOptions
    • Raíz
    • Schemas
      • API Raw Card Present
        • metadata
        • extra_taxes
        • card
        • sub_merchant
        • pos_details
        • enc_tlv
        • deferred
        • contact_details
        • card_details
        • amount
      • Chargebacks
      • Commissions
      • Gateway Status
      • ChargebackListResponse
      • StatusComponent
      • currency
      • one-and-two-step-payment
      • webhooksChargeback
      • ChargebackItem
      • webhooks
      • networkToken
      • webhooksItem
      • transactionType
      • ErrorResponse400
      • threeDomainSecure
      • ErrorResponse401
      • product
      • ErrorResponse403
      • payment_submethod
      • ErrorResponse500
      • payment_method
      • paymentMethod
      • orderDetails
      • Shipping Address
      • headers
      • extraTaxes
      • documentType
      • currency
      • currency-cash-in
      • currency-CL
      • binInfo
      • UnexpectedErrorResponse
      • citMit
      • SubscriptionUpdate
      • messageFields
      • network
      • SubscriptionAdjustmentRequest
      • Subscription
      • Submerchant
      • Shipping-Address
      • Promotions
      • Metadata
      • Language
      • InvalidBinResponse
      • GetConfigurationRequest
      • ErrorResponse
      • Deferred
      • Country
      • ContactDetails
      • ChargesVoidCardResponse
      • Channel
      • Card
      • Billing-Address
      • BadRequestResponse
      • Amount
      • Amount-cash-in
      • Amount-CL
  • México 🇲🇽
    • Bienvenidos
    • ONLINE PAYMENTS
      • CARD
        • CARD
        • 1. Request a card token
        • 2. Make a charge or deferred charge
        • 3. Void a transaction
        • 4. Refund a transaction
        • 5. Request deferred options
        • 6. Authorize payments
        • 7. Reauthorize payments
        • 8. Capture an authorized payment
        • 9. Bin Info
        • 10. Bin Info V2
        • 11. Validate OTP
        • 12. Verify Account
        • 12. Verify Account
        • 6. Authorize payments
        • 10. Bin Info V2
        • 8. Capture an authorized payment
        • 3. Void a transaction
        • 4. Refund a transaction
        • 7. Reauthorize payments
        • 1. Request a card token
        • 9. Bin Info
        • 5. Request deferred options
        • 2. Make a charge or deferred charge
        • 11. Validate OTP
      • CASH IN
        • 1. Request a cash in token
        • 2. Init Transaction
        • 3. Transaction Status
        • 1. Request a cash in token
        • 2. Init Transaction
        • 3. Transaction Status
      • TRANSFER IN
        • 1. Request a Transfer In token
        • 2. Init Transaction
        • 4. Get Status Copy
        • 1. Request a Transfer In token
        • 4. Get Status Copy
        • 2. Init Transaction
      • TRANSFER OUT
        • 1. Get Bank List
        • 2. Request a Transfer Out token
        • 3. Init Transaction
        • 4. Get Status
        • 5. Wallet Balance
        • 5. Wallet Balance
        • 1. Get Bank List
        • 4. Get Status
        • 2. Request a Transfer Out token
        • 3. Init Transaction
      • ONE-CLICK & SCHEDULED PAYMENTS
        • 1. Request a recurring charge token
        • 2. Create a recurring charge
        • 3. Update recurring charge card data
        • 4. Make an One-click payment
        • 5. Cancel a recurring charge
        • 6. Update a recurring charge
        • 7. Add a temporary charge or discount
        • 8. Authorize payments Copy
        • 9. Capture an authorized payment Copy
        • 10. Get recurring charge Info
        • 1. Request a recurring charge token
        • 8. Authorize payments Copy
        • 3. Update recurring charge card data
        • 6. Update a recurring charge
        • 10. Get recurring charge Info
        • 2. Create a recurring charge
        • 5. Cancel a recurring charge
        • 9. Capture an authorized payment Copy
        • 4. Make an One-click payment
        • 7. Add a temporary charge or discount
      • PAYMENT BUTTON
        • 1. Create a payment button
        • 1. Create a payment button
      • SMARTLINKS V2
        • 1. Create a Smartlink
        • 2. Get a Smartlink
        • 3. Delete a Smartlink
        • 4. Update a Smartlink
        • 1. Create a Smartlink
        • 4. Update a Smartlink
        • 2. Get a Smartlink
        • 3. Delete a Smartlink
      • PAYMENT CREDENTIALS
        • 1. Create a credential
        • 2. Search credentials
        • 3. Advanced search
        • 4. Activate or deactivate
        • 5. Delete credential
        • 6. Update credential
        • 7. Regenerate a credential
        • 3. Advanced search
        • 6. Update credential
        • 5. Delete credential
        • 2. Search credentials
        • 4. Activate or deactivate
        • 7. Regenerate a credential
        • 1. Create a credential
      • COMMISSIONS
        • 1. Get Commission Configuration
        • 1. Get Commission Configuration
      • GATEWAY STATUS
        • 1. Get gateway status
        • 1. Get gateway status
      • ANALYTICS
        • 1. Get transactions list
        • 1. Get transactions list
    • CARD PRESENT PAYMENTS (BILLPOCKET)
      • Get token
      • States
      • Validate token
      • Municipalities
      • Collect payments
      • Tax companies
      • Capture an authorized payment
      • Commercial activities
      • Refund
      • Create checkout
      • Get status
      • Get checkout details
      • Collect card payments
      • Print Ticket
      • Collect card payments v2
      • Cancel Push Notification
      • Get transaction status
      • Add or update CLABE account
      • Configure payment link
      • Get payment link configuration
      • Create payment link
      • Update payment link
      • List payment links
      • Delete payment link
      • Add CLABE account
      • Get token
      • Get transaction list
      • Get transaction list v2
      • Get transaction list v3
      • Get transaction list v4
      • Create user
    • CARD PRESENT PAYMENTS (API RAW) Copy Copy
      • error-catalog
      • Test data
      • One-time payments
        • Single payment
      • Two-step-payments
        • Authorization and capture
      • Voids & Refunds
        • Void & Reverse
        • Refund a transaction
      • Card information
        • Balance inquiries
        • Get BIN Info
        • BIN info V2
        • Request deferred options
      • Query Transactions
        • Transaction Search
  • Ecuador 🇪🇨
    • Bienvenidos
    • ONLINE PAYMENTS
      • Card
        • Overview
        • Request a card token
        • Make a charge or deferred charge
        • Void a transaction
        • Request deferred options
        • Validate OTP
        • Refund a transaction
        • Bin Info
        • Bin Info V2
      • One Click Charges
        • Overview
        • Request a recurring charge token
        • Create a recurring charge
        • Make an One-click payment
        • Cancel a recurring charge
        • Add a temporary charge or discount
        • Get recurring charge Info
        • Update a recurring charge
        • Update recurring charge card data
      • Transfer in
        • Overview
        • Get Bank List
        • Request a Transfer In token
        • Init Transaction
        • Get Status
      • Cash in
        • Overview
        • Request a cash in token
        • Init Transaction
        • Transaction Status
        • Update a cash in transaction
        • Delete a cash in transaction
      • Chargebacks
        • Overview
        • Query chargebacks
          POST
        • Request chargeback export
          POST
      • Smartlinks
        • Overview
        • Create a Smartlink
        • Update a Smartlink
        • Get a Smartlink
        • Delete a smartlink
        • Get a Smartlink
        • Delete a Smartlink
        • Update a Smartlink
        • Create a Smartlink
      • Payment Button
        • Overview
        • Create a payment button
      • Payment Credentials
        • Overview
        • Regenerate a credential
        • Activate or deactivate
        • Update credential
        • Search credentials
        • Delete credential
        • Create a credential
        • Advanced search
      • Gateway Status
        • Overview
        • Get gateway status
      • Analytics
        • Overview
        • Get transactions list v2
        • Get transactions list v1
      • Commissions
        • Commissions
        • Get Commission Configuration
  • Colombia 🇨🇴
    • ANALYTICS
      • Get transactions list v1
      • Get transactions list v2
    • CARD-OUTS
      • Request a cash out token
      • Init Transaction
      • Update a cash out transaction
      • Delete a cash out transaction
      • Transaction Status
    • CARD
      • Bin Info
      • Bin Info V2
      • Request deferred options
      • Request a card token
      • Make a charge or deferred charge
      • Create payment (tokenless)
      • Authorize payments
      • Preauthorization (tokenless)
      • Capture an authorized payment
      • Reauthorize payments
      • Refund a transaction
      • Void a transaction
      • Verify Account
      • Validate OTP
    • TRANSFER IN
      • Get Bank List
      • Request a Transfer In token
      • Init Transaction
      • Get Status
    • TRANSFER OUT
      • Get Bank List
      • Get Bank List V2
      • Request a Transfer Out token
      • Init Transaction
      • Get Status
      • Void a transaction
      • Balance for Payouts
    • CASH-IN
      • Request a cash in token
      • Init Transaction
      • Update a cash in transaction
      • Delete a cash in transaction
      • Transaction Status
    • CASH-OUT
      • Request a cash out token
      • Init Transaction
      • Update a cash out transaction
      • Delete a cash out transaction
      • Transaction Status
    • COMMISSIONS
      • Get Commission Configuration
    • GATEWAY-STATUS
      • Get gateway status
      • Get platform status
    • ONE-CLICK & SCHEDULED PAYMENTS
      • Request a recurring charge token
      • Update recurring charge card data
      • Update a recurring charge
      • Add a temporary charge or discount
      • Get recurring charge Info
      • Create a recurring charge
      • Make an One-click payment
      • Cancel a recurring charge
      • Authorize payments
      • Capture an authorized payment
    • PAYMENT-BUTTON
      • Create a payment button
    • PAYMENT-CREDENTIALS
      • Advanced search
      • Delete credential
      • Regenerate a credential
      • Search credentials
      • Activate or deactivate
      • Update credential
      • Create a credential
    • SMARTLINKS-V2
      • Create a Smartlink
      • Get a Smartlink
      • Update a Smartlink
      • Delete a smartlink
    • TRANSFER-IN
      • Get Bank List
      • Request a Transfer In token
      • Init Transaction
      • Get Status
    • TRANSFER-OUT
      • Balance for Payouts
      • Get Bank List
      • Get Bank List V2
      • Request a Transfer Out token
      • Init Transaction
      • Get Status
      • Void a transaction
  • Chile 🇨🇱
    • Bienvenidos
    • CARD PRESENT PAYMENTS (API RAW) Copy
      • One-time payments
      • Two-step-payments
      • Voids & Refunds
      • Card information
      • Query Transactions
    • Online Payments
      • Card Async
        • Request a card async token
        • Authorize payments
        • Get Status
        • Capture an authorized payment
        • Init Transaction
      • Async Card Recurring Charges
        • Request an async card recurring charge token
        • Init an async card recurring charge
        • Capture an authorized payment
        • Authorize payments
        • Capture an authorized payment
        • Authorize payments
      • Card
        • Bin Info
        • Bin Info V2
        • Request deferred options
        • Request a card token
        • Make a charge or deferred charge
        • Create payment (tokenless)
        • Authorize payments
        • Capture an authorized payment
        • Reauthorize payments
        • Void a transaction
        • Refund a transaction
        • Voucher
        • Validate OTP
        • Verify Account
      • Chargebacks
        • Query chargebacks
        • Request chargeback export
      • Transfer In
      • Transfer Out
      • Cash In
      • Smartlinks V2
      • Analytics
        • Get transactions list v1
        • Get transactions list v2
      • Gateway Status
        • Get gateway status
      • Commissions
      • Payment Credentials
      • Payment Button
      • Platform Status
      • Subscription Transactions
      • Preauthorization (tokenless)
  1. Chargebacks

Request chargeback export

POST
/data/v1/chargebacks/export
Initiates the asynchronous generation of a chargeback export file.
Upon receiving the request, the system immediately returns a 200 OK response with a unique id. Once the file has been generated and stored, Kushki sends a POST notification to each URL configured in the webhooks array, including the download link and its expiration timestamp.
The request body follows the same structure as POST /data/v1/chargebacks/search, with the addition of the webhooks field.
Note: The download URL is an S3 pre-signed URL valid for 4 hours from the moment of generation. Check expiration_timestamp in the webhook notification before attempting the download.

Webhook security#

To verify that a notification was sent by Kushki and not a third party, validate the following headers included in every webhook call:
HeaderDescription
X-Kushki-IdUnix timestamp (13 digits, milliseconds) of when the notification was sent.
X-Kushki-SignatureHMAC SHA256 signature of private-merchant-id|request|X-Kushki-Id. The signing secret is the merchant's own private-merchant-id.
To validate the signature on your side, compute:
HMAC-SHA256({private-merchant-id}, "{private-merchant-id}|{request}|{X-Kushki-Id}")
And compare the result with the value received in X-Kushki-Signature. If they match, the notification is authentic.

Request

Authorization
API Key
Add parameter in header
private-merchant-id
Example:
private-merchant-id: ********************
or
Header Params

Body Params application/jsonRequired

Examples

Responses

🟢200
application/json
Request accepted. The export has been queued for processing. A webhook notification will be sent to each configured URL when the file is ready for download. Use the returned id to track or report any issues with this request to Kushki support.
Body

🟠400
🟠401
🟠403
🔴500
Request Request Example
Shell
JavaScript
Java
Swift
cURL
curl --location --request POST 'https://api-uat.kushkipagos.com/data/v1/chargebacks/export' \
--header 'private-merchant-id: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "filters": {
        "time": {
            "request_date": {
                "from": "2026-01-15",
                "to": "2026-03-15"
            }
        }
    },
    "webhooks": [
        "https://merchant.example.com/webhooks/chargebacks"
    ]
}'
Response Response Example
200 - default
{
    "id": "1339b164-9298-4ea1-a52a-a9c053879194"
}
Modified at 2026-04-15 21:33:25
Previous
Query chargebacks
Next
Overview
Built with