Untitled Doc
Kushki.js Hosted Fields SDK error list
| CODE | MESSAGE | EXAMPLE | DESCRIPTION |
|---|---|---|---|
| E001 | Error en solicitud de bin (Bin request error) | { code: "E001", message: "Error en solicitud de bin" } | If there was an error obtaining the bin information, the error code E001 will be returned. Please try again making sure to enter the card data correctly, if the error persists contact Kushki support. |
| E002 | Error en solicitud de token (Token request error) | { code: "E002", message: "Error en solicitud de token" } | If there was an error when requesting a token, the error code E002 will be returned. Please validate that the required information has been submitted correctly. |
| E003 | Error en solicitud de datos del comercio (Error in requesting merchant data) | { code: "E003", message: "Error en solicitud de datos del comercio" } | If there was an error requesting merchant information. Please try again if the error persists contact Kushki support. |
| E004 | Error en solicitud de JWT (JWT request error) | { code: "E004", message: "Error en solicitud de JWT" } | If the merchant has a 3DS rule enabled and there was an error requesting the JWT. Please try again if the error persists contact Kushki support. |
| E005 | Campos 3DS inválidos (Invalid 3DS fields) | { code: "E005", message: "Campos 3DS inválidos" } | If the merchant has a 3DS rule enabled and there was an error in the 3DS authentication. Please try again making sure to enter the data correctly for the 3DS validation. |
| E006 | Error en solicitud de validación de token (Token validation request error) | { code: "E006", message: "Error en solicitud de validación de token" } | If the merchant has a 3DS rule enabled and there was an error in the 3DS validation session. Please try again making sure to enter correctly the data for the 3DS validation, if the error persists contact Kushki support. |
| E007 | Error en la validación del formulario (Form validation error) | { code: "E007", message: "Error en la validación del formulario" } | If any server-side field is invalid the error code E007 will be returned. Please try again making sure to enter the requested data correctly. |
| E008 | Error en la validación de OTP ( OTP validation error) | { code: "E008", message: "Error en la validación de OTP" } | If the OTP validation is not correct, the onError callback will return error code E008. Please try again entering the correct data for the OTP validation. |
| E009 | Error al limpiar el campo (Error clearing the field) | { code: "E009", message: "Error al limpiar el campo" } | If the specified field type is invalid, the onError callback will return error code E009. |
| E010 | Error al realizar focus en el campo ( Error when focusing in the field) | { code: "E010", message: "Error al realizar focus en el campo" } | If the specified field type is not valid, then it will return an error E010. |
| E011 | Error en inicializacion de la libreria (Library initialization error) | { code: "E011", message: "Error en inicializacion de la libreria" } | If the initialization of the Init instance fails or there is an error, an error code E011 will be returned. Please try again making sure to enter the card data correctly, if the error persists contact Kushki support. |
| E012 | Error en inicialización de campos (Field initialization error) | { code: "E012", message: "Error en inicialización de campos" } | If the options or kushkiInstance parameters are null or undefined, then it will return an error E012. |
| E013 | El Id del contenedor de un input no fue encontrado ( Container ID of an input was not found) | { code: "E013", message: "El Id del contenedor de un input no fue encontrado" } | If any field has a non-existing selector in the options.fields parameter, then it will return an E013 error. |
| E014 | Error en solicitud de lista de bancos (Error in bank list request) | { code: "E014", message: "Error en solicitud de lista de bancos" } | If there was an error in obtaining the bank list, the error code E014 will be returned. Please try again making sure to enter the card data correctly, if the error persists contact Kushki support. |
| E015 | Error en solicitud de configuración de comisión (Error in commission configuration request) | { code: "E015", message: "Error en solicitud de configuración de comisión" } | If there was an error getting the commission settings for the merchant, error code E015 will be returned. Please try again making sure you submit the required information correctly. |
| E016 | Error en solicitud de UserId para subscripción (Error in UserId request for subscription) | { code: "E016", message: "Error en solicitud de UserId para subscripción" } | If the merchant has Sift Science configurations and options.subscriptionId into body is not found or the request fails then throw E016 error. Please try again, making sure to enter the requested data correctly. |
| E017 | Error en solicitud de Token de subscription bajo demanda (On-Demand Subscription Token Request Error) | { code: "E017", message: "Error en solicitud de Token de subscription bajo demanda" } | If there was an error in the on-demand subscription token request, error code E017 will be returned. Please try again, making sure you enter the requested data correctly. |
| E018 | Longitud de tarjeta inválida (Invalid card length) | { code: "E018", message: "Longitud de tarjeta inválida" } | Please verify that the card length is correct. |
| E019 | Comercio no tiene activo 3DS (Merchant does not have 3DS enabled) | { code: "E019", message: "Comercio no tiene activo 3DS" } | Operation not permitted. Merchant does not have 3DS authentication enabled. |
| E020 | Error, configuración de campos requeridos no encontrada (Error, required field configuration not found) | { code: "E020", message: "Error, configuración de campos requeridos no encontrada" } | Please try again by submitting the required fields. |
| E021 | Error en solicitud de marcas de tarjetas del comercio | { code: "E021", message: "Error en solicitud de marcas de tarjetas del comercio" } | Please check the information sent and try again. |
| E022 | Error al generar animación | { code: "E022", message: "Error al generar animación" } | Error generating animation. Please check your submitted animation settings and try again. |
| E023 | Error al configurar sesión de Sift | { code: "E023", message: "Error al configurar sesión de Sift" } | Sift configuration error. Please check your Sift settings and try again. |
Modified at 2026-02-02 22:10:25