Configure refunds, users, language, receipts, split payments, and tips
🚧 Early Release — Beta
This product is in early access. Parameters, response structures and behaviors may change without prior notice. Do not use this version in production without coordinating with the Kushki integrations team first.
Administrator-only section
Changes in this section affect payment, refund, receipt and user-management behavior for every user of the terminal.
Open it by tapping the Settings tab in the top navigation bar. You will find six independent modules.
Configuration works on two levels
Kushki enables each capability for your merchant account during terminal activation. Only after that can the administrator configure its behavior from here.If a module is missing or its controls are inactive, the capability is not yet enabled at the Kushki level. Contact your account manager.
Changes the interface language for every user of the terminal. Available in Spanish, on by default, English and Portuguese. The change applies immediately and only one language can be active at a time.
Enables the split payment flow, which lets you divide a sale amount into several sequential payments, in equal or custom parts. It is the standard flow at restaurants where several diners pay one check with different cards.
The Spanish interface labels this Pago Dividido
If your terminal runs in Spanish, this module and the corresponding operation appear as Pago Dividido.
Each payment in the series is processed as an independent transaction, with its own Ticket # and its own receipt. The app subtracts from the total until it is fully covered.
This is not e-commerce Split Payment
Split payment divides one sale amount across several consecutive payments at the same merchant.E-commerce Split Payment is a different thing: it distributes a single charge across several destination accounts. The two are unrelated and share no configuration.
Requires prior enablement
Contact your account manager to enable split payment for your merchant account before you turn it on at the terminal.Once enabled, see Split payment on the terminal for the full payment flow.
Configure three values that will appear as buttons on the Add Tip? screen. On top of those three, the customer always sees Custom, to enter a free amount, and No Tip.Use Preview to see how the options will look before saving. Tap Save and Apply for the changes to take effect.
How the tip is recorded
The tip is kept as a separate field on the receipt and in the Sales Summary. Its amount is added to the subtotal to form the Total charged to the card.
Process a payment
With the terminal configured, review the full card payment flow.
Refunds and Auth & Capture
Learn how to process refunds and manage pre-authorizations from the terminal.
