Accept card payments in semi-integrated mode from your SmartPOS terminal
🚧 Early Release — Beta
This product is in early access. Parameters, response structures and behaviors may change without prior notice. Do not use this version in production without coordinating with the Kushki integrations team first.
This is the cashier's main flow. From the Home tab you pick the Sale operation, enter the amount, the customer picks how to pay and the terminal handles the entire authorization on its own, with no extra action needed from the merchant's system.
Is the check being split between several people?
Use the Split Payment operation instead of Sale. It divides the total into several consecutive payments, each with its own card.
From the Home tab, tap Sale in the operations menu. The terminal shows the numeric keypad with a Sale header. Enter the transaction amount and tap the confirmation button, the blue check icon.
The amount is entered in your terminal's currency
Kushki configures the currency per terminal during activation. The app applies it automatically, with the number of decimals that matches your country.
This appears only if the merchant account has tips enabled. If it does not apply, the app jumps straight to Step 3. The available options are defined in Tip settings.
The terminal shows the customer the Add Tip? screen. The customer picks one of the preconfigured options, selects Custom to enter a free value, or taps No Tip.The tip is added to the subtotal to form the total charged to the card, and it is recorded as a separate field on the receipt.
This appears only if your merchant account has installments enabled and the amount is above the configured threshold. If it does not apply, the app jumps straight to Step 4.
The app shows the Installment options screen. The customer or the cashier picks between:
Option
Description
Pay in Full
Charges the whole amount in a single transaction. Selected by default
X installments
Splits the amount into installments, based on the options enabled for your merchant and the card issuer. The app calculates and shows the value of each one
The terminal shows the card-waiting screen with the confirmed amount and three entry methods. The customer presents their card however they prefer.
Method
Description
Contactless (NFC)
The customer taps the card or device on the reader. The fastest method
Chip
The customer inserts the card into the slot at the bottom of the terminal
Magnetic stripe
The customer swipes the card through the stripe reader. Available as a fallback
The cashier can cancel the transaction at any point from this screen by tapping Cancel Sale.
This screen is not localized yet
In the current terminal version, the card-waiting screen keeps its labels in English even when the interface is set to Spanish: Ready when you are, Tap, Insert, Swipe, Cancel Sale and Included tip. The amount also appears without a thousands separator.
This applies only to certain credit card transactions, according to the issuing bank's rules. Not every transaction requires it.
The terminal asks the customer to sign on the touchscreen. The customer signs with a finger or a stylus and taps Confirm. To start over, they use Clear and sign again.
While the terminal talks to the card network, the waiting screen appears with the amount in progress. This step usually takes 2 to 5 seconds with good connectivity.
If the authorization succeeds, the app shows the Approved screen with a "charged successfully" message and generates the receipt automatically.From this screen the cashier has three options for the receipt:
Action
Description
EMAIL
Sends the receipt by email to the customer or to the merchant's record
PAYLOVE
Sends the receipt to the customer's loyalty program, if your merchant account has it enabled
SKIP
Closes the flow with no digital delivery. The transaction is still recorded in the Sales List
The Print button at the bottom produces the physical receipt on the built-in printer.
The Ticket # is the transaction reference
The 18-digit Ticket # shown on the Approved screen identifies the transaction both on the terminal and in the Kushki portal. Share it with the customer if they need to follow up later.
If the authorization fails, the terminal shows the Declined screen with the reason, when the processor provides one. The transaction is recorded in the Sales List with a Declined status and no Ticket # assigned.What to do about a decline:
1.
Check that the card has sufficient funds and is not blocked.
2.
Try a different entry method. If contactless failed, try chip.
3.
If the problem persists, ask the customer for another card.
Refunds and Auth & Capture
Learn how to process refunds and manage pre-authorizations from the terminal.
Terminal settings
Adjust installments, tips, users and receipts to fit your merchant account.
